Red Door (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting http://www.RedDoor.uk.com (our “Site”) you are accepting and consenting to the practices described in this policy.
For the purpose of the European General Data Protection Regulation (2016/679) (the “Legislation”), the data controller is Red Door, with registered number 6787048, with registered address at 98 King St, Knutsford, Cheshire, WA16 6HQ.
Our Data Protection Officer for the purpose of the Legislation can be contacted at firstname.lastname@example.org.
Information we collect from you
We will collect and process the following data about you:
Information you give us
This is information about you that you give us by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our Site, subscribe to our newsletter, book a table at one of our restaurants, enter a competition, promotion or survey, purchase a gift card or voucher, apply for a job with us, register for Wi-Fi in our restaurants and when you report a problem with our website. The information you give us may include your name, address, e-mail address postcode, phone number and birthday.
Information we collect about you
With regard to each of your visits to our site we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, date and time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
Disclosure of your information
We will only disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
- If Red Door, or its direct or indirect parent companies, or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
We will not share your details with any third parties (outside of sale of business, sale of assets, and legal obligations) unless you have given express permission via an opt-in form and we have advised that the data will be shared.
How long we store your personal data
We will retain consented data for up to 2 years after the last recorded transaction. The data stored will only ever be adequate, relevant and limited to what is necessary in relation to the purpose for which it is being used.
Where we store your personal data
All information you provide to us is stored on secure servers via Airship Services Ltd. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by emailing email@example.com.
You have the right to see what information we hold about you by making a subject access request from firstname.lastname@example.org or by writing to DPO, Red Door, 98 King St, Knutsford, Cheshire, WA16 6HQ.
You have the right to request that information we hold about you is deleted. Requests should be made to email@example.com or to DPO Red Door, 98 King St, Knutsford, Cheshire, WA16 6HQ.
Our site may, from time to time, contain links to and from the Sites of our partner networks, advertisers and affiliates. If you follow a link to any of these Sites, please note that these Sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Sites.
Access to information
The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation.